At Perfect Trainers, we are committed to delivering your favourite footwear quickly, safely, and at no additional cost. We proudly offer free shipping on all orders across the United Kingdom, with no minimum spend required.
Order Processing Time: All orders placed through our website are processed within 1–2 business days. Once your order is shipped, you will receive a shipping confirmation email along with a tracking number so you can follow your package right to your doorstep.
Delivery Timelines: We use trusted UK courier services including Royal Mail, DPD, and Hermes to ensure fast and reliable delivery.
Shipping Fees:
100% FREE shipping for all orders within the UK.
At this time, we do not ship internationally. For any questions regarding delivery, please contact us at info@perfecttrainers.co.uk or call us at +44 7465692507.
Return Policy
At Perfect Trainers, customer satisfaction is our top priority. If you receive a product that is damaged or faulty, we offer a 14-day return window from the date of delivery. However, please note that we do not accept returns for change of mind or incorrect size orders, so please choose carefully before making a purchase.
Conditions for Returns:
How to Initiate a Return: To start a return, please contact our support team at info@perfecttrainers.co.uk with your order number and a description of the issue (with photos if applicable). We will provide instructions and a return address.
Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 3–5 business days to your original payment method.
We appreciate your understanding and encourage you to reach out with any questions or concerns.