Payment Information

Payment Policy

1. Accepted Payment Methods

We accept the following secure payment methods on our website:

  • Shopify Payments (Visa, MasterCard, American Express, Maestro)
  • Klarna (Pay Now, Pay Later, and Financing options where available)
  • PayPal
  • Apple Pay
  • Google Pay

2. Currency

All transactions are processed in British Pounds Sterling (GBP £). If you are purchasing from outside the United Kingdom, your payment provider may apply currency conversion rates and additional charges.

3. Payment Processing

  • Payment must be made in full at the time of placing your order, unless using Klarna financing or pay-later options (subject to approval).
  • Your order will not be dispatched until payment has been successfully processed and authorised.
  • If payment is declined, your order will be automatically cancelled.

4. Klarna Payments

  • Klarna offers flexible payment options such as Pay Later and Financing. These options are subject to eligibility checks and approval by Klarna.
  • By choosing Klarna at checkout, you agree to Klarna’s terms and conditions.
  • Klarna is an independent payment provider. We are not responsible for any issues arising from Klarna transactions.

5. Taxes and Duties

  • All prices displayed on our website include VAT (where applicable) in accordance with UK law.
  • For international orders, additional customs duties, taxes, or import fees may apply. These charges are the responsibility of the customer.

6. Security

We use SSL encryption and secure payment gateways through Shopify Payments and our third-party providers. Your full card details are never stored on our servers.

7. Billing Information

  • Customers are responsible for providing accurate billing and payment details.
  • Incorrect or incomplete billing information may result in order delays or cancellations.

8. Fraud Prevention

We reserve the right to cancel any order if fraudulent activity is suspected or if payment details cannot be verified.

9. Contact

If you have questions regarding payments, please contact us:

Perfect Trainers
Office 8454, 321-323 High Road,
Chadwell Heath, Essex,
United Kingdom, RM6 6AX
Email: support@perfecttrainers.co.uk
Phone: +44 7480 491792

Last updated: 13 September 2025